FAQs 

WHAT HAPPENS IF SOMEONE SITS ON THE FURNITURE? 

The furniture has passed lab crush tests and supports over 1000lbs. The furniture does come with tent cards to place on the furniture stating that the furniture is for decorative purposes and not intended for actual use.

HOW LONG DOES IT TAKE TO SHIP? 

Orders usually ship within 2-3 business days. Twin beds are made to order and take additional time. Please allow 4-6 weeks for those to ship. Items are shipped UPS ground from South Dakota.

HOW LONG DOES THE FURNITURE LAST? 

Depending on how furniture and covers are cared for and stored, they can last for years.

ARE THE SLIPCOVERS INCLUDED? 

Yes, the slipcovers are included in the price of the item. They are custom designed to fit the Dandy Pack corrugated structure.

DO YOU SHIP OUTSIDE THE US? 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Items usually ship within 2-3 business days of order being placed and are shipped UPS ground.

Orders placed outside the continental US will incur additonal shipping fees. Once your order is processed, you will be notified with the additional shipping charges and asked for your credit card information to process those additional charges. Canadian Customers: Your product is made in the USA and you should not incur any duties at time of delivery. 

ARE THE TOTE BAGS INCLUDED IN THE PRICE? 

Yes.

IF YOUR PRODUCTS CAN SUPPORT 1000 POUNDS, WHY DO YOU SEND TENT CARDS TO PLACE ON THE FURNITURE? 

The tent card stating “This furniture is for decorative purposes only. Not intended for actual use” is a standard disclaimer. It is designed to protect the homeowner, stager and Dandy Pack from any misuse of our product that may result in the injury of another person. Our furniture is solid but there is potential for misuse or misbehavior when people are entering homes. Thank you for your understanding.

CAN I RETURN MY PRODUCT IF I AM NOT COMPLETELY SATISFIED? 

We’re so confident you’ll love our products that we offer a 30 day money back product guarantee (excluding shipping charges). If you are not completely satisfied with any of your Dandy Pack, (does not apply to televisions or computers or way basic shelving units- see store pages for return details on these items), please package and return your items to:

Dandy Pack
2713 S Harvey Dunn Dr
Sioux Falls, SD 57103

Items received in “like new” condition are eligible for a full purchase price refund or credit minus a $12.00 restocking fee. Items not returned in “like new” condition will not be eligible for a refund.